(tb) Children, how time flies: 30 years have passed since the Deutsche Post established its first retail partner branch. The partner branches gradually replaced the traditional post offices operated by Deutsche Post itself. Some of the post offices were converted into Postbank Finance Center converted, but these are now also gradually closing.
(tb) Already in the first half of 2025, the German Federal Network Agency 22.981 complaints about poor performance by postal and parcel services. This represents a 13,4 percent increase in the number of complaints compared to the previous year. Unlike in previous years, the regulatory authority pointed out that nine out of ten complaints were against the Deutsche Post This doesn't necessarily mean that customers always criticize the company's work—some still refer to it as "the post office" even when a shipment was delivered by a competitor of Deutsche Post. However, it is clear that the market leader's service quality has declined.
(tb) The customs policy of the current US President led to significant restrictions in normal parcel traffic from Europe at the end of August. After a warning from PostEurop Several postal companies only accepted private gift packages with a maximum value of goods, but no longer accepted shipments from business customers. Among these postal companies was Deutsche Post.
(tb) The press officer is not to blame. He must publish what his superiors tell him to. But what has the superiors of the German Post Who was it in a press release on the 25th anniversary of the laying of the foundation stone of the Bonn Post Office high-rise to name all the top representatives present, except for the then CEO of Deutsche Post?
(tb) Contrary to expectations, the Deutsche Post not to profit from the capriciousness of the current US president's tariff policy. At this year's annual general meeting, the company had expressed optimism, pointing out that the tariffs were changing trade flows, but that addressing this was one of DHL's core competencies. Now the management board had to admit that revenue fell by 3,9 percent to €19,8 billion in the second quarter due to the consequences of US tariff policy. The decline was particularly significant in the freight forwarding business, which reported a 5,3 percent drop in revenue. Apparently, therefore, the companies were not shipping their goods to other countries after all, but simply producing or selling less.
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